The entire SSA sucks! I started online and for 67 years my middle initial was E.. No SS says it's invalid and I got locked out. You can't talk to a hot body on the phone and I don't have all day to sit at an office because I have a full time job so in my hu.mble opinion, nothing works at Soc. Sec. This customer service is beyond nil.!!!
I have worked thru this office several times and have always had an awesome experience.
I've had nothing but wonderful treatment at the Sherwood Office. One of the representatives went out of her way. She was at the office working, and took the time to call me and let me know my disability was approved. Seems like all the bad review were from people the office couldn't help to their satisfaction.
Save yourself the hassle of incompetent employees ... drive to Conway office, it's worth the drive.
My mother who can barely walk let alone work went in here to apply for disability. The employee she got stuck with was so lousy. When my mother went to sit down at the employees window the employee actually told her to hold on because she didnt want my mom to get too comfortable. She wouldn't allow her to sit down, she wouldn't hear anything my mom had to say. She was a lousy example of an employee and horrible at her job. My mom left in tears with no idea of what to do and felt completely hopeless. It was awful. Pure example of a person who hates their job and just wants to get through the day. Would not recommend anybody to go to this office because the employee we got stuck with didn't give a rats behind about anything and was incapable of showing human courtesy. Go elsewhere people.
This office is half ass everything they do, they make you wait hours to see anyone unless your the fortunate people that have letters in front of the numbers. As for the rest, employees are not cross trained to do anything, so expect incompetence and at least multiple visiting to get whatever you need corrected
I was there last week without an appointment and moved thru to see a representative within an hour....But I was there early in the morning!!!
Yes, if no appointment you must wait but it's like that all over.
Us Social Security Administration is a US Local Government Office based in North Little Rock, Arkansas. Us Social Security Administration is located at 3608 E Kiehl Ave, North Little Rock, AR 72120, USA.
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